Spa Manager Training
Certification [40 hours / 5 days]
"This information is priceless to the growth plan of our organization, not to mention my career."
Jo - Orlando, FL
Outline
The Spa Manager Training is designed for spa managers, directors, owners and those who need or want to know the essentials of managing a spa operation. This hands-on intensive runs through real-life situations and gives participants the foundation for successful management. The intensive format, while working with your peers provides an excellent foundation for success.
Topics
Services - Choosing the right service and product mix
Human Resources - Finding, hiring and retaining the right staff
Marketing - Advertising and online marketing strategies
Sales - Retail and services sales strategies
CMA - Effective client management, retention and referral programs
Financial management - Budget, P&L, payroll, cost of service, inventory control
Operations - Management 101
Additional highlights include..
- Creating standard operating procedures
- Developing policies
- Marketing plan and budget
- Budgeting
- Green practices
- Client acquisition and retention systems
You take away three main benefits from this workshop...
- Many resources that will help you understand and manage spa operations
- The ability to find, hire and retain the right staff
- A full understanding of operational procedures
Resources
An extensive manual and documentation
Matrixes and forms for daily operation
Prerequisites
None
Certification
Spa College Certificate
CostPlease click on the location on the Calendar page where you would like to participate for the cost of this workshop.
Discounts
10% Early Bird Discount for full payment 60 days prior to workshop begin.
20% Combo Discount off the total when taking 2 or more workshops.
Note: Discounts may not be combined.
